Product
CEO & Head of Enginnering
UX Design Team
2024
NimbleBrain is an AI SaaS product that's changing the way we access information. It connects platforms like Google Drive, Airtable, Notion, and external websites, centralizing your documents in one hub. This helps teams work faster and more efficiently.
Customer support requests surged as users struggled to link external platforms.
The issue wasn't just about refining the user interface. It involved navigating API constraints, unifying fragmented workflows, and ensuring a scalable, intuitive experience.
Each platform had its own set of requirements, which demanded a creative approach to maintain consistency while working within the given limitations.
To solve these challenges, we redesigned the dashboard, focusing on three key areas to enhance usability
By simplifying connections and improving system feedback, we turned a frustrating and confusing process into a smooth, intuitive experience.